Last Updated: October 24, 2025

1. INTRODUCTION

Noveli Ltd (“we,” “us,” or “our”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website noveliltd.com and use our services.

Please read this Privacy Policy carefully. By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the website.

2. DATA CONTROLLER

The data controller responsible for your personal data is:

Company Name: Noveli Ltd

Registration Number: HE 464349

Registered Address: Kalymnou, 1 “Q MERITO”, 4th floor, Agios Nikolaos, Kamares, 6037, Larnaca, Cyprus

Contact Email: [email protected]

Website: noveliltd.com

3. INFORMATION WE COLLECT

3.1 Personal Data You Provide

We may collect the following personal information that you voluntarily provide to us:

Contact Information: including your name, email address, phone number, and company name when you fill out contact forms or request information about our services
Communication Data: any information you provide when communicating with us via email, contact forms, or other messaging platforms
Account Information: if you create an account, we may collect username, password, and profile information

3.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing behavior:

Technical Data: IP address, browser type and version, operating system, device information, and time zone settings
Usage Data: information about how you use our website, including pages visited, time spent on pages, links clicked, and referral sources
Cookies and Similar Technologies: we use cookies and similar tracking technologies to collect information about your browsing activities (see Section 8 for more details)

4. HOW WE USE YOUR INFORMATION

We process your personal data for the following purposes, based on the legal grounds specified under GDPR:

To Provide Services: processing your inquiries, responding to your requests, and delivering services you have requested (Legal basis: Contract performance and legitimate interests)
Communication: sending you information about our services, updates, and responding to your communications (Legal basis: Legitimate interests and consent where required)
Website Improvement: analyzing how users interact with our website to improve functionality, user experience, and content (Legal basis: Legitimate interests)
Marketing: sending promotional materials and marketing communications, where you have provided consent or where permitted by law (Legal basis: Consent and legitimate interests)
Legal Compliance: complying with legal obligations, preventing fraud, and protecting our legal rights (Legal basis: Legal obligation and legitimate interests)
Security: ensuring the security and integrity of our website and protecting against unauthorized access (Legal basis: Legitimate interests)

5. DISCLOSURE OF YOUR INFORMATION

We may share your personal information with third parties in the following circumstances:

Service Providers: we may share your data with trusted third-party service providers who assist us in operating our website, conducting business, or providing services to you (e.g., email service providers, analytics providers, CRM systems, hosting providers)
Business Transfers: in connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business
Legal Requirements: when required by law, regulation, legal process, or governmental request, or to protect our rights, property, or safety
With Your Consent: when you have given explicit consent for us to share your information with specific third parties

We ensure that all third-party service providers are contractually obligated to protect your personal data and use it only for the purposes for which it was disclosed.

6. INTERNATIONAL DATA TRANSFERS

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA) where our service providers are located. When we transfer your data internationally, we ensure appropriate safeguards are in place, including:

Standard Contractual Clauses approved by the European Commission
Transfers to countries with adequacy decisions from the European Commission
Other legally approved transfer mechanisms under GDPR

7. DATA RETENTION

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The retention period depends on:

The nature of the data and the purposes for which it was collected
Legal, regulatory, tax, accounting, or other legal obligations requiring retention
Whether there is an ongoing relationship between you and us

When your personal data is no longer required, we will securely delete or anonymize it.

8. COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files stored on your device that help us:

Remember your preferences and settings
Understand how you use our website
Improve website functionality and performance
Provide targeted advertising (with your consent where required)

8.1 Types of Cookies We Use

Essential Cookies: necessary for the website to function properly
Analytics Cookies: help us understand how visitors interact with our website (e.g., Google Analytics)
Marketing Cookies: used to track visitors across websites for advertising purposes
Functionality Cookies: remember your preferences and personalize your experience

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect website functionality.

9. YOUR RIGHTS UNDER GDPR

Under the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:

Right to Access: request a copy of the personal data we hold about you
Right to Rectification: request correction of inaccurate or incomplete personal data
Right to Erasure: request deletion of your personal data under certain circumstances (“right to be forgotten”)
Right to Restriction: request restriction of processing of your personal data under certain circumstances
Right to Data Portability: receive your personal data in a structured, commonly used format and transmit it to another controller
Right to Object: object to processing of your personal data based on legitimate interests or for direct marketing purposes
Right to Withdraw Consent: withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within one month, as required by GDPR.

You also have the right to lodge a complaint with the Cyprus Commissioner for Personal Data Protection or your local supervisory authority if you believe your data protection rights have been violated.

10. DATA SECURITY

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption of data in transit and at rest
Secure server infrastructure and firewalls
Regular security assessments and updates
Access controls and authentication procedures
Employee training on data protection

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your personal data, we cannot guarantee absolute security.

11. CHILDREN’S PRIVACY

Our website and services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children under 16. If you are a parent or guardian and believe your child has provided us with personal data, please contact us immediately, and we will take steps to delete such information from our systems.

12. THIRD-PARTY LINKS

Our website may contain links to third-party websites, plugins, and applications. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

13. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

Posting the updated Privacy Policy on our website with a new “Last Updated” date
Sending an email notification if you have provided us with your email address

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

14. CONTACT US

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Company: Noveli Ltd

Address: Kalymnou, 1 “Q MERITO”, 4th floor, Agios Nikolaos, Kamares, 6037, Larnaca, Cyprus

Email: [email protected]

General Inquiries: info@noveliltd.com